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How Lilot Cafes collects, uses, and protects the information you share when you read our reviews, submit a comment, or contact the editorial team.
When you use the contact form or send us an email, we receive the name, email address, and message you provide. If you leave a comment on a review, we store your display name and the text of the comment. Our hosting and analytics services may also log technical data such as browser type, device model, approximate location, pages visited, and the date and time of each request. We do not collect payment details because we do not sell products or accept payments on this site.
We use the information from forms and emails to answer your questions, respond to correction requests about a published review, and improve the accuracy of our cafe scorecards. Analytics data helps us understand which neighborhoods and coffee topics our readers care about, so we can plan future visits and write reviews that match real demand. We do not use your data for advertising, profiling, or automated decision-making.
This site uses a small number of cookies to remember basic preferences and to support our analytics provider in counting unique visitors. These cookies do not track you across unrelated websites and do not store personal details such as your name or email. You can block or delete cookies in your browser settings without losing access to the review archive, though some aggregated visit statistics may become less accurate.
We share limited data only with the third-party services required to run this website: our hosting provider, our analytics tool, and the email service that delivers messages from the contact form. Each of these processors receives only the minimum data needed for their task and is contractually required to keep it confidential. We never sell, rent, or trade your personal information to advertisers, brands, or cafe owners.
You may request a copy of the personal data we hold about you, ask us to correct inaccurate details, or request deletion of your records at any time. You can also withdraw consent for analytics cookies by adjusting your browser settings. To exercise any of these rights, email us at info@lilotcafes.com with the subject line "Privacy Request" and we will respond within 30 days. If you believe your data has been mishandled, you may also contact your local data protection authority.
Lilot Cafes publishes independent, anonymous evaluations of coffee spots. We do not accept payment for positive coverage, do not remove negative reviews in exchange for favors, and clearly disclose when a cafe has invited us for a tasting. Every scorecard reflects the actual visit of our editorial team, and we correct factual errors promptly when readers point them out. If you see a claim that seems misleading or outdated, contact us and we will investigate.
For privacy-related questions, write to info@lilotcafes.com or call 0968 1331601. Our registered address is 17, Albert Society, FarazPur Ludhiana - 552453. This policy was last updated on 15 January 2025. We will announce any material changes on this page and, where required, notify you by email before the new terms take effect.